What is a Factory 2nd?
Our products have a colour coded price tag that instantly tells you why you save.
All products come with a manufacturers warranty (the warranty period is shown on most product pages).
We will provide a product condition report for all Factory 2nd and Factory Refurbished appliance orders (Fridges, Washers, Dishwashers, Ovens, Cooktops, Dryers etc) before delivery.
You will then be given the option to go ahead or cancel your order for a full refund if the condition does not meet your expectations. It is difficult to provide this report without an order as we may have multiple items of the same product which may all vary in their condition.
We do not provide this report for small items (Hair Dryers, Computer, Camera) as they often come packaged and are more difficult to inspect.
FACTORY 2ND APPLIANCES
Appliances in perfect working order, they may have a cosmetic blemish, be factory reworked, an ex display model, or just have a 'tiny ding' incurred during transit.
CARTON DAMAGED APPLIANCES
Brand new appliances, only the carton has been damaged during transit.
NEW RUN OUT APPLIANCES
Brand new appliances, superceded, run out, or end of line models.
FACTORY REFURBISHED APPLIANCES
A demonstration model, factory reworked or refurbished product.
SUPA BUY APPLIANCES
Brand new appliances straight from the manufacturer at very competitive prices.